Withdrawal policy
If you are a consumer, you have the right to withdraw from your purchase within 14 days without giving a reason.
Last updated: August 9, 2026
1. Right of Withdrawal
If you are a consumer, you have the right to withdraw from your purchase within 14 days without
giving a reason.
The withdrawal period begins on the day the contract is concluded.
To exercise your right of withdrawal, please inform us clearly by email or letter:
Rachel Babaganov
CoHealing
Hochgratstraße 35
87527 Sonthofen
Germany
Email: babaganovr@gmail.com
It is sufficient to send your withdrawal notice before the 14-day period expires.
2. Effects of Withdrawal
If you withdraw from the contract, we will refund payments received from you without undue delay and no later than 14 days after receiving your withdrawal notice.
The refund will normally be made using the same payment method used for the original purchase.
If you expressly requested that a service begin during the withdrawal period, you may be required
to pay for the portion of the service already provided before your withdrawal.
3. Digital Content
For digital content provided immediately after purchase, your right of withdrawal may expire once access or delivery begins if you have expressly agreed to immediate delivery and acknowledged that you thereby lose your right of withdrawal.
4. Services
For services, the right of withdrawal may expire once the service has been fully performed if you
expressly agreed that performance could begin during the withdrawal period and acknowledged that your right of withdrawal would expire upon full performance.
Form
You may use the following withdrawal form, but you are not required to do so:
